Job profile

Are you enthusiastic about working with young learners and new digital technologies?

Are you interested in taking first steps towards getting into a career in education and student support?

South Bank Colleges is a vibrant and inclusive place to work, where staff are united by a shared ambition to transform lives through education. Rated Good by Ofsted in 2025, inspectors praised the college’s “strong culture of inclusion” and the way staff “foster an understanding of diversity” across all campuses. Adult learning was rated Outstanding, and learners spoke of the college as “an integral part of their journey in life.” With a broad curriculum offer, expert tutors and deep links to the local community and employers, South Bank Colleges is a rewarding environment for education professionals to thrive.

An exciting opportunity has arisen for an enthusiastic customer service professional at South Bank Colleges; Clapham campus. We are looking for staff with excellent communication, IT/digital and teamwork skills to join our team. 

The role is based in our ‘Digital Spine’ learning resources spaces where you would:

• Take responsibility for the supervision and safe daily running of the learning and study spaces, carrying out necessary daily routines, and acting as an ambassador for the training and learning opportunities available to our students.
• Work with colleagues to ensure a professional physical and online library service is provided from the Digital Spines
• Play an active role supporting students with their learning skills (IT support, digital skills, study and information skills) by delivering 1-2-1 help and small group training workshops.
• Help to create online and paper-based learning materials and sessions.

Reporting to LRC management, this post offers an opportunity to work with colleagues from across the College and the opportunity to improve your digital and training/teaching skills both via the general duties of the post and by Level 3 qualification opportunities offered within the role.

This role is offered on a full time, Term Time Only basis. 

Closing Date: Sunday 29th June 2025, at 11.59pm.

Interviews will take place on: TBC

We are an inclusive and welcoming college that is highly responsive in meeting the needs of our students. Equality, Diversity and inclusion are central to our values and behaviours, and we seek applicants who are fully committed to enhancing our work in this area.

If you feel this is the right opportunity for you and you have the right skills and experience, we look forward to receiving an application from you.

Safeguarding Statement

SBC is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Appointment to this post will be subject to an enhanced disclosure from the Disclosure and Barring Service.

Recruitment Process
The email account you use to apply will be used for recruitment communication. Please ensure that you use an email account that you regularly monitor.

We reserve the right to close the vacancy early, should we receive sufficient applications.